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VoIP and NEC Phone Systems: The Basics

Expensive phone calls are a thing of the past!

NEC telephone systems are Australia’s most popular phone system – they’re incredibly user-friendly, reliable and offer great value for money. As a VoIP compatible phone system, the NEC PABX can save any sized business money.

At Infiniti we’ll help your business avoid the VoIP pitfalls so you can:

Why Choose an NEC VoIP Phone System?

The NEC telephone system is a fantastic option because you’ll receive all the VoIP benefits, combined with an affordable and incredibly reliable platform.

As an added bonus, having a digital phone system such as the NEC PABX means that you’ll never be completely reliant on you internet connection for communication. This is a far more stable option and ensures that if your internet is down for any reason, you will still be able to make phone calls and conduct business.

NEC digital handsets are also far cheaper than the NEC VoIP handsets, which is another way you’ll save even more money! 

What is VoIP?

VoIP is state of the art technology that allows you to speak on a phone, send it over the internet as “data packets”, and reassemble it all in a split second to sound completely normal to the person on the other end of the line.
VoIP is simply “Voice”, or a normal phone call, going over the internet instead of traditional Telstra phone lines. VoIP is different because you don’t need cables - you just need an internet connection.

VoIP Licences

To utilise VoIP on your NEC phone systems, all you need to do is purchase the VoIP licences that you require for your situation.  NEC VoIP licences come in three varieties:

  • Individual user VoIP licences:  For every staff member that works remotely or from home and needs to connect back to your NEC telephone system you need a VoIP licence (i.e if you have 4 staff members working from home or remotely, then you will require 4 licences.
  • VoIP trunk licences:  These licences are used to link two or more NEC phone systems together (just like regular phone lines).  For example, if you have 6 VoIP trunk licences between 2 sites it means that you will only be able to make 6 VoIP calls between the sites at any time.
  • VoIP SIP Trunks:  This option offers the benefits of phenomenal call rates and no line rentals and works by eliminating the need for phone lines completely. You connect to your phone provider strictly through your internet connection. SIP trunking is not currently offered by many phone call carriers and is typically only offered for larger organisations.
Choose an NEC telephone system for your business size:
Small Business NEC 24IPE Phone System (1-14 staff)
NEC 24IPE Phone System  

A basic PBX from a well-known brand.
NEC is renowned for their build quality and reliability, however the NEC Topaz phone system has very basic abilities compared to more technological options in a similar price range. Read more…

Medium Business NEC IPKII Phone System (15-96 staff)
NEC IPKII Phone System   All the basic features a medium business could want .
The NEC IPK II telephone system is massively expandable (up to 256 extensions), allows for text messaging between handsets and is renowned for build quality and reliability. It also comes with built in user guide. Read more…
Corporate Business NEC IPKII Phone System (60-396 staff)
NEC IPKII Phone System  

Easily adaptable solutions for any business .
NEC IPK II phone systems are renowned for build quality, reliability and being user friendly. With a built in user guide, excellent quality speakerphone and CTI compatibility, the NEC IPK II pbx has all the features many businesses will ever need. Read more

VoIP communication is the way of the future. Switch to a VoIP enabled
NEC telephone system and discover the benefits for yourself.

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